Privacy policy.

We respect your privacy.

BLOOM will only ask for personal information to complete a transaction and will never share or use this data for any other purpose than to verify a purchase.

All of our financial transactions are done securely through Stripe, we do not store your credit card information on our site. Read Stripe’s privacy policies here.

Our Commitment to Privacy

Your privacy is very important to us. Part of our operation of this website involves the collection and use of information about you. This privacy policy explains what type of information we collect and what we do with that information to allow you to make choices about the way your information is collected and used. This privacy policy may change from time to time, so please check it often.

Will my order be shipped discreetly?

As we understand the sometimes private nature of our products, all of our products are shipped as discreetly and anonymously as possible. Your order will be shipped in inconspicuous packaging and our name appears as “BLOOM” on the return address label to protect your privacy.

How will purchases appear on my credit card?

Our dedication to protect your privacy even extends to your credit card billing statement. Our name will never appear in your statement. Instead, the charges on your credit card statement will simply appear as “youBloom”

What Information Do We Collect?

In general, you can visit this website without identifying who you are or revealing any information about yourself. Information collected online can generally be categorized as anonymous or personally identifiable. Anonymous information is information that cannot be connected to the identity of a specific individual. Personally identifiable information is information that specifically identifies a particular user, such as name, address, or phone number. An example of anonymous information is the fact that, while this website may record the number of visits to a particular page that occur in a given period of time, it does not necessarily tell us the names or other identifying information of every visitor. Many users of this website will choose not to provide any personally identifiable information; therefore, those individuals are anonymous to us, and any data collected about their use of this website is anonymous information.

What automatic anonymous information is gathered when I visit the site?

When you visit our site, we collect certain technical and routing information about your computer. For example, we log environmental variables such as browser type, operating system, CPU speed, and the Internet Protocol (IP) address of your originating Internet Service Provider, to try to bring you the best possible service. We also record search requests and results to try to ensure the accuracy and efficiency of our search engine. We use your IP address to track your use of the site, including pages visited and the time spent on each page. We collect this information and use it to measure the use of this website and to improve its content and performance. All of the information that is automatically submitted to us by your browser is considered anonymous information. To the extent we share such information with third parties, it is not traceable to any particular user and will not be used to contact you.

What are cookies?

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. youBLOOM uses cookies to help us identify and track visitors, their usage of the BLOOM website, and their website access preferences. youBLOOM visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using youBLOOM’s websites, with the drawback that certain features of youBLOOM’s websites may not function properly without the aid of cookies.

How Do We Use Information We Collect?

We collect personally identifiable information only for providing the services you request, generating statistical studies, conducting marketing research, improving products and services, sending you surveys, and notifying you of new products and any other changes to our site or services that may affect you. When you submit personally identifiable information to us, you understand that you are agreeing to allow us to access, store, and use that information for those purposes. We will not sell or give any personally identifiable information to any third parties.

We may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested by law enforcement or judicial authorities, we will provide this information on receipt of the appropriate documentation. We may also release information to law enforcement agencies or other third parties if we feel it is necessary to protect the safety and welfare of our personnel or to enforce our terms of use.

Can I opt-out of youBLOOM’s emails?

If at any time you do not wish to receive offers and e-mails from us, we ask that you tell us. You may remove your name from our mailing list at any time by clicking on the ‘unsubscribe’ link at the bottom of any email. We will only ever send you emails if you subscribe to our mailing lists.

Is the website secure?

We operate secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the personally identifiable information provided by our users. We do not, however, guarantee that unauthorized, inadvertent disclosure will never occur.

18+
Our site is not intended for individuals under the age of 18.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us:
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at connect@youbloom.ca or by mail using the details provided below:

747 McMillan Ave, Winnipeg MB, R3M0S8 CANADA